Privacy Policy

Introduction

Welcome to the Privacy Policy of Petal & Thread Atelier ("we," "us," or "our"), a leading provider of luxury floral design Baku and bespoke flowers Azerbaijan. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website at petalandthread.studio (the "Site"), inquire about our floral subscriptions Baku, flower delivery Baku options, or participate in our floral workshops Baku. We are committed to maintaining the confidentiality, integrity, and security of your personal data in compliance with applicable data protection laws, including principles aligned with the General Data Protection Regulation (GDPR) where relevant to our international clientele.

As a high-end floral studio Baku specializing in custom bouquets Baku and Azerbaijani inspired flowers, we process personal data responsibly to enhance your experience with our master florists Baku. This policy applies to all users of our Site and services, ensuring transparency in how we handle information related to your interactions, such as booking consultations for wedding flowers Baku or ordering corporate floral arrangements Baku. By using our Site, you consent to the practices described herein. If you have questions about our privacy practices, please contact us at inquire@petalandthread.studio or +90 312 444 5562.

Our mission at Petal & Thread Atelier is to create unforgettable floral experiences, and protecting your privacy is integral to that artistry. We do not sell your personal data to third parties and only share it as necessary to provide our exquisite services, like same-day flower delivery Baku or personalized event florist Baku planning.

Data We Collect

We collect personal and non-personal information to facilitate your engagement with our luxury floral design Baku services. Personal data refers to information that identifies you as an individual, while non-personal data is aggregated or anonymized.

Personal Information: When you contact us for bespoke flowers Azerbaijan, register for floral workshops Baku, or place an order for custom bouquets Baku, we may collect your name, email address, phone number (+90 312 444 5562 format), mailing address (e.g., for flower delivery Baku in Baku), payment details (processed securely via third-party gateways), and preferences (e.g., favorite colors for wedding flowers Baku). For corporate clients seeking corporate floral arrangements Baku or floral subscriptions Baku, we may also gather company details and event specifics.

Non-Personal Information: We automatically collect data such as your IP address, browser type, device information, pages visited (e.g., collections for luxury gifting), and interaction timestamps via cookies and analytics tools. This helps us improve our high-end floral studio Baku Site, like optimizing the display of Azerbaijani inspired flowers galleries.

For users interested in our event florist Baku services, we may collect additional details during consultations, such as event dates and themes, to tailor master florists Baku recommendations. All data collection is minimized to what is necessary for providing exceptional bespoke experiences.

We do not collect sensitive personal data (e.g., health or financial details beyond payment processing) unless explicitly required for services like accessible floral workshops Baku accommodations.

How We Use Your Data

Your information is used solely to deliver the superior services you expect from Petal & Thread Atelier, a trusted name in luxury floral design Baku. Primary uses include fulfilling orders for bespoke flowers Azerbaijan, processing payments for flower delivery Baku, and coordinating event florist Baku setups.

For instance, we use your contact details to confirm bookings for wedding flowers Baku or corporate floral arrangements Baku, send updates on floral subscriptions Baku, and respond to inquiries about custom bouquets Baku. Email addresses may be used for newsletters highlighting new Azerbaijani inspired flowers collections or invitations to exclusive floral workshops Baku, but only with your consent.

Non-personal data informs Site improvements, such as enhancing the user experience for browsing high-end floral studio Baku portfolios or optimizing mobile views for master florists Baku profiles. We analyze trends to better serve our clientele, ensuring our event florist Baku offerings align with Baku's vibrant cultural events.

In all cases, data usage supports our commitment to personalized service, like recommending blush pink arrangements for romantic wedding flowers Baku based on past preferences. We never use your data for unsolicited marketing without opt-in.

Data Sharing & Disclosure

Petal & Thread Atelier does not sell or rent your personal data. Sharing occurs only when necessary to provide our services, such as with trusted third-party processors for flower delivery Baku logistics or payment gateways for corporate floral arrangements Baku transactions.

For bespoke flowers Azerbaijan orders, we may share address details with local couriers in Baku to ensure timely flower delivery Baku. Service providers like email platforms (for confirming floral workshops Baku bookings) or analytics tools (for Site performance) are bound by strict confidentiality agreements and GDPR-aligned standards.

We may disclose data if required by law, such as in response to legal processes related to event florist Baku contracts, or to protect our rights, safety, or property. In business transfers (e.g., merger), your data may be transferred with notice. International users' data may be processed in Azerbaijan, with safeguards for cross-border transfers.

For wedding flowers Baku events, we share minimal details with vendors only with your explicit consent, ensuring privacy in every luxurious detail.

Your Rights

As a valued client of our luxury floral design Baku atelier, you have rights over your personal data. You can access, correct, update, or delete information by contacting us at inquire@petalandthread.studio. For bespoke flowers Azerbaijan inquiries, request a copy of your data used in custom bouquets Baku designs.

Under GDPR principles, you may withdraw consent for marketing (e.g., floral subscriptions Baku updates), object to processing for event florist Baku planning, or request portability of your wedding flowers Baku preferences. We respond to verified requests within one month, free of charge unless excessive.

For corporate floral arrangements Baku, business contacts can exercise rights regarding shared data. Minors' data (if applicable for floral workshops Baku) requires parental consent. To exercise rights, provide identification to prevent unauthorized access.

We empower you to control your data, mirroring the personalization in our high-end floral studio Baku services.

Security Measures

Protecting your data is as meticulous as our master florists Baku craft bespoke flowers Azerbaijan. We implement robust security, including SSL encryption for Site transmissions, secure servers for storing contact details from flower delivery Baku orders, and access controls for event florist Baku files.

Regular audits, firewalls, and employee training ensure compliance. Third-party processors for corporate floral arrangements Baku undergo vetting. While no system is infallible, we strive to prevent unauthorized access, using measures like two-factor authentication for administrative data.

For luxury floral design Baku consultations, sensitive notes are anonymized where possible. In case of a breach, we notify affected users and authorities promptly, as per legal requirements.

Your trust allows us to focus on creating enchanting wedding flowers Baku experiences without compromise.

Changes to This Policy

This Privacy Policy may evolve with our services, such as new floral workshops Baku offerings or updates to bespoke flowers Azerbaijan customization. We will post revisions on our Site and notify you via email for significant changes affecting luxury floral design Baku users.

Continued use after changes implies acceptance. Review periodically, especially before engaging our event florist Baku or corporate floral arrangements Baku services. Last updated: October 2024.

Contact us for questions on how we handle data for flower delivery Baku or any aspect of our high-end floral studio Baku privacy practices.